All technical features must somehow be communicated to the users. In some products, the features are communicated directly in the interface, while in others this is not possible. Often, the need for instructions and explanations increases with a product’s complexity.
Our writers and illustrators create simple, clear and easy to use information to ensure that everything works as expected.
By maximizing the user understanding and minimizing user errors, you reduce your maintenance and support costs. Satisfied customers are an added bonus.
Product labeling, packaging, sales material, user manuals, e-learning and help videos are just some of the things we can help with.